The Flourish Process

OUR POSTURE AND COMMUNITY PRESENCE

The HEART work of placemaking examines our *current* posture towards our community and our presence within it—how our care for our community is expressed through the ways in which we live within its greater ecosystem. HEART work is generally concerned with answering these three questions:

• How does our current engagement with our community demonstrate a commitment to its flourishing?
• How well does our community know and value us?
• Do neighbors feel welcome, seen, and safe when they visit our space?

ACTION STEPS in this quadrant can include:

• Listening session with institution/organization leadership to understand current engagement with the surrounding community
• Listening session(s) with key stakeholders and community members to understand their perception of your institution/organization, as well as their hopes and desires
• IDI work with institution/organization leadership (especially in diverse communities) to understand the opportunities for growth in intercultural competency

GUIDING QUESTION:

“What is our current understanding and expression of what it means to contribute to the flourishing of our community?”

NOT What do we believe about serving our community?  

OR How do we hope to serve our community better? 

BUT How have we *demonstrated* our care for our community up to the present day? 

AND Does our community feel valued or served by our institution or organization? 

OUR CULTURE AND BELIEFS

The SOUL work of placemaking centers on our culture—examining our core beliefs and values, and the ways in which they are manifested in the life of our institution or organization. SOUL work concerns itself with these three questions:

• How do our core beliefs and values shape our self-understanding of what it means to be a good neighbor?
• How do our core beliefs and values foster a deeper commitment to our community?
• How have those perspectives shaped the kind of institution or organization we are today?

ACTION STEPS in this quadrant can include:

• Listening session(s) with institution/organization leadership to understand its history, current mission/vision/values, beliefs, and socio-economic demographics
• Internal institution/organization assessment(s) to identify strengths to leverage, barriers to overcome, and possibilities to explore
• Equipping leadership with resources to help guide the institution/organization into this new placemaking work

GUIDING QUESTION:

“Who are we, really?”

NOT Who do we want to be? 

BUT Who are we currently? 

EXAMINED THROUGH THE LENS OF Who have we been?

AND What has shaped us?

OUR VISION AND VALUES

The MIND work of placemaking focuses on our vision for the future of our physical space and the values that will guide us—the kind of presence we desire to embody within our community and the values help us fulfill that vision. MIND work is primarily centered on these three questions:

• How do we understand our role within our community?
• What might the next chapter in our story look like, and how could our relationship with our neighbors play a key part in that?
• What values will guide us toward becoming that kind of institution or organization?

ACTION STEPS in this quadrant can include:

• Development of a strategic roadmap to outline the placemaking process from beginning to end
• Listening session(s) with institution/organization leadership and key stakeholders to understand hopes and fears regarding a reimagined use of space
• Facilitated vision development process aimed at helping leadership identify the overall vision for the space and the values that will guide the institution/organization toward realizing that vision

GUIDING QUESTION: 

“How can we better steward our physical space to contribute to community flourishing?”

NOT How can we generate the most revenue possible from our building? 

BUT How can our space be shared in a way that demonstrates our care for our community? 

COMBINED WITH Who could we partner with in this work?

AND What values will guide our partnership(s)?

OUR SPACE, SYSTEMS, AND RESOURCES

The STRENGTH work of placemaking is all about our building, systems, and resources—how we leverage our building and manage its use, as well as our understanding of how our financial resources might help accomplish our vision. STRENGTH work focuses on these three questions:

• How well are we leveraging our physical resources and assets toward the flourishing of our community?
• How do the systems we have in place enable us to both mobilize our institution or organization and activate our physical assets to the fullest?
• What financial considerations inform our ability to activate our space to its fullest?

ACTION STEPS in this quadrant can include:

• Site use and sustainability report (which can include meetings with architects, contractors, and more)
• Social impact assessment
• Development of Policies and Procedures for space use
• Campaign planning and execution (and other exploratory fund development work)
• Identification of space management needs and tools

GUIDING QUESTION: 

“What spaces could most effectively be repurposed or reimagined, and what tools will help us leverage those spaces effectively?”

NOT What spaces are we not using? 

BUT What spaces hold the greatest possibility for shared use?

FOLLOWED BY How can we activate and manage those spaces in a way that allows everyone who inhabits them to flourish?